Help & Support

Find answers to your questions, access resources, and get the support you need as a SEAC member.

Get Help Quickly

Choose the best option for your immediate needs

Emergency Support
Urgent workplace issues

24/7 support for urgent workplace problems, safety issues, or harassment.

Live Chat
Instant online support

Chat with our support team Monday-Friday, 9 AM - 5 PM EST.

Contact Representative
Speak with your union rep

Connect with your local union representative for personalized assistance.

Email Support
Send detailed inquiries

Send us a detailed message and we'll respond within 24 hours.

Frequently Asked Questions

Find quick answers to common questions

Membership

How do I become a SEAC member?

To become a SEAC member, you must be a salaried employee in a workplace where SEAC has bargaining rights. Contact your local representative or our membership department for specific eligibility requirements.

What are the membership fees?

Membership fees are typically 1.5% of your gross salary, deducted automatically from your paycheck. This covers all union services, legal support, and member benefits.

Can I opt out of membership?

In most provinces, membership is mandatory for employees in bargaining units. However, specific rules vary by province and workplace. Contact us for information about your specific situation.

Grievances

What is a grievance?

A grievance is a formal complaint filed when you believe your employer has violated the collective agreement, workplace policies, or your rights as an employee.

How do I file a grievance?

Contact your union representative within the time limits specified in your collective agreement (usually 10-30 days). They will help you complete the grievance form and guide you through the process.

What happens after I file a grievance?

The grievance process typically involves several steps: informal discussion, formal grievance, mediation, and potentially arbitration. Your representative will advocate for you throughout the process.

Benefits

What benefits do SEAC members receive?

Members receive legal representation, grievance support, collective bargaining, professional development opportunities, and access to member-only resources and discounts.

Do I get legal support?

Yes, SEAC provides legal representation for workplace-related issues, grievances, and matters covered under your collective agreement at no additional cost to members.

Are there professional development opportunities?

SEAC offers various training programs, workshops, and educational resources to help members advance their careers and develop new skills.

Resource Library

Access guides, forms, and educational materials

Member Handbook
Complete guide to SEAC membership

Everything you need to know about your rights, benefits, and responsibilities as a SEAC member.

Grievance Guide
Step-by-step grievance process

Learn how to file a grievance, what to expect, and how to prepare your case effectively.

Forms & Documents
Essential forms and templates

Access membership applications, grievance forms, and other important documents.

Still Need Help?

Can't find what you're looking for? Our support team is here to help you with any questions or concerns.